These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Flow Ony LLC, a New Mexico limited liability company ("Flow Ony", "we", "us"). By accessing flowony.com or making a purchase, you agree to these Terms.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase. By placing an order you represent that the information you provide is accurate.
2. Products and pricing
All product descriptions, specifications, and prices are subject to change without notice. Prices are listed in U.S. dollars. We make reasonable efforts to ensure accuracy but do not warrant that descriptions are error-free.
3. Orders and payment
By placing an order you authorize us to charge the payment method provided for the total amount, including any applicable taxes. Payments are processed by Stripe. We reserve the right to refuse or cancel any order, including for suspected fraud or violation of these Terms.
4. Digital products and license
Digital products are licensed, not sold. You receive a non-exclusive, non-transferable license for personal use, unless a broader license is explicitly granted on the product page (e.g. commercial print rights). You may not redistribute, resell, sublicense, or upload our files to file-sharing services.
5. Physical products
Custom print products are produced on demand by our printing partners. Production lead times and shipping estimates are provided in good faith but are not guaranteed.
6. Refunds
Refunds are governed by our Refund Policy, which forms part of these Terms.
7. Acceptable use
You agree not to use our services to violate any law, infringe intellectual property rights, distribute malware, attempt unauthorized access, or interfere with other users' enjoyment of the services.
8. Intellectual property
All site content, including text, design, logos, and product files, is owned by Flow Ony LLC or its licensors and is protected by U.S. and international copyright laws.
9. Disclaimer
Services and products are provided "as is" without warranty of any kind, express or implied, to the maximum extent permitted by law. Educational content is provided for informational purposes only and does not constitute legal, financial, medical, or professional advice.
10. Limitation of liability
To the maximum extent permitted by law, Flow Ony LLC's total liability for any claim arising out of or relating to these Terms or our products is limited to the amount paid by you for the product giving rise to the claim.
11. Governing law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Bernalillo County, New Mexico.
12. Changes
We may update these Terms periodically. Continued use of the services after changes constitutes acceptance.
13. Contact
Questions: legal@flowony.com — Flow Ony LLC, 1209 Mountain Road Place NE, Albuquerque, NM 87110, United States.